Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when you:
- Contact us through our website or email
- Subscribe to our newsletter or updates
- Participate in our programs or events
- Make inquiries about our services
This information may include your name, email address, phone number, and any other details you choose to share with us.
Automatically Collected Information
When you visit our website, we may automatically collect certain technical information, including:
- IP address and general location information
- Browser type and version
- Device information and screen resolution
- Pages visited and time spent on our site
- Referring website information
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide requested information
- To communicate with you about our programs and services
- To improve our website functionality and user experience
- To analyze website usage patterns and trends
- To ensure the security and proper functioning of our website
- To comply with legal obligations and protect our rights
We do not sell, rent, or share your personal information with third parties for their marketing purposes without your explicit consent.
Information Sharing and Disclosure
Service Providers
We may share your information with trusted service providers who assist us in operating our website and conducting our activities. These providers are bound by confidentiality agreements and are only authorized to use your information as necessary to provide services to us.
Legal Requirements
We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to:
- Comply with legal processes or requirements
- Protect our rights, property, or safety
- Protect the rights, property, or safety of others
- Investigate potential violations of our terms
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure data transmission using encryption protocols
- Regular security assessments and updates
- Access controls and authentication procedures
- Employee training on data protection practices
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve website functionality and performance
- Provide relevant content and features
You can control cookie settings through your browser preferences. For detailed information about our cookie practices, please refer to our Cookie Policy.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Factors that influence our retention periods include:
- The nature and sensitivity of the information
- Legal and regulatory requirements
- The purposes for which we collected the information
- Our legitimate business interests
When we no longer need your information, we will securely delete or anonymize it.
Your Rights and Choices
Depending on your location and applicable laws, you may have certain rights regarding your personal information:
- Access: Request information about the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information under certain circumstances
- Portability: Request a copy of your data in a structured, machine-readable format
- Objection: Object to certain types of processing of your information
- Restriction: Request restriction of processing under certain conditions
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
International Data Transfers
If you are accessing our website from outside Japan, please be aware that your information may be transferred to, stored, and processed in Japan or other countries where our service providers are located. These countries may have different data protection laws than your country of residence.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
- Update the "Last updated" date at the top of this policy
- Notify you of significant changes through our website or other appropriate means
- Obtain your consent for material changes where required by law
We encourage you to review this policy periodically to stay informed about how we protect your information.
Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Consent: When you have given clear consent for specific processing activities
- Legitimate Interests: When processing is necessary for our legitimate business interests
- Legal Obligation: When processing is required to comply with legal requirements
- Vital Interests: When processing is necessary to protect someone's life or physical safety
Data Protection Officer
For questions about data protection or to exercise your rights, you may contact our Data Protection Officer at:
Email: privacy@openroadvoyages.com
We will respond to your inquiry within a reasonable timeframe as required by applicable law.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
BushidoWay
Email: info@openroadvoyages.com
Phone: +81-3-5209-8731
Address: 4-18-1 Sotokanda, Chiyoda City, Tokyo 101-0021, Japan